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What to do if you received damaged items (Jewel Cases, etc)

If you received your final product and some of the items are damaged, please let us know!

We may need to work with the shipping carrier to have this resolved, but will do everything we can to take care of the damaged items you received. 

Please email us:

  • a photo of the box the damaged items were received in
  • Tracking # of that box (found on the shipping label)
  • a photo of the damaged items themselves
  • a full count of the items damaged

Email all of this info to support@oasiscd.com and we look into the situation and let you know what we can do to resolve it.

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