The Manufacturing Process
Topics relating to the production of your order.
Shipping and Handling
- Do You Offer Rush Shipping?
- My Country Is Not Listed! Can I Order From You?
- Are There Any Customs / Duties Fees Associated With My Order?
- Are Customs Fees / Duties/ Taxes Included In The Cost Of Shipping?
- What States Do You Charge Sales Tax In?
- What to do if you received damaged items (Jewel Cases, etc)
Disc Production Topics
- Can I order a multi disc package?
- What about overruns and underruns?
- Whats the difference between Replication vs Duplication?
- Do I have to order a minimum quantity?
- How long does it take to manufacture a project? What is the typical turnaround?
- How do I approve or reject my proofs?
Custom Printed USB Drives
- Does the artwork for the business card USB cover the entire surface?
- Is there a minimum order for custom USBs?
- Can I change the order of my tracks after I upload them for a USB?
- What type of files can I upload for a USB?
- I want to print white text on my USB drive, but the digital proof has a white background. What do I do?
- If I have Data Lock on the USB, can the files be copied?